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3.0 | 19 Reviews

28 cu. ft. Capacity 4-Door Flex™ Refrigerator with Family Hub™ (2017)

Samsung RF28M9580SG

Available in 2 Color(s)

Features

  • Leave notes, sync calendars, and display your photos on the Family Hub™
  • Go from freezer to refrigerator with FlexZone™ temperature settings

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.9 (cu. ft.)
  • Fresh Food Capacity: 16.4 (cu. ft.)
  • Freezer Capacity: 11.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • WiFi Connected: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Archer Home Center for more details.

 
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FlexZone™

Versatile, bottom right fridge compartment that converts freezer to fridge.

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Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

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Triple Cooling System™

Three cooling systems keep food fresher, longer.

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Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

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External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.

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Ice Master

Our refrigerator's Ice Master produces up to 8.8 lbs. of ice per day. This space-saving design leaves more room in the refrigerator.

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ENERGY STAR® Certified

ENERGY STAR® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.

FlexZone™ Versatile, bottom right fridge compartment that converts freezer to fridge.

Adjustable shelves Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Triple Cooling System™ Three cooling systems keep food fresher, longer.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

External water and ice dispenser An external dispenser offers fresh, filtered water and ice.

Ice Master Our refrigerator's Ice Master produces up to 8.8 lbs. of ice per day. This space-saving design leaves more room in the refrigerator.

ENERGY STAR® Certified ENERGY STAR® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.

Simple food management Use your voice to add items to your shopping lists. See inside from anywhere with 3 built-in cameras. Automatically assign expiration notifications and nutritional information. Plan a meal based on what foods are available inside your refrigerator.

Sync with your family Sync your family's calendars for all activities. Receive personalized information through voice recognition. Remotely share photos, notes and memos.

Music or TV while you cook Stream music to your Family Hub with Pandora, IHeartRadio, Spotify Connect or TuneIn (radio). Mirror your Samsung TV or Samsung Phone directly on your Family Hub screen.

Connect to your home Control smart devices and appliances; set lights, adjust the thermostat or monitor your baby's room. Ring Video Doorbell lets you see, hear and speak to anyone at the front door from your Family Hub.

Features

  • Leave notes, sync calendars, and display your photos on the Family Hub™
  • Go from freezer to refrigerator with FlexZone™ temperature settings
Key Features
Family Hub™ Yes
Metal Cooling Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
2-Minute Door Alarm Yes
CoolTight Door Yes
Dispenser Light Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN
Wi-Fi Connectivity Yes
Adjustable Shelves Yes
Refrigerator Design
Color Fingerprint Resistant Black Stainless Steel
Refrigerator Features
Humidity Control Crispers 2
Total Bins 6
Slide-In Shelf Yes
Spill proof shelves Yes
Wine Rack Yes
FlexZone™
Total Capacity (cu. ft.) 5.75
Shelf 1 EZ Slide-Out Shelf
Drawers 2
Temperature Zones 41°F, 35°F, 30°F, 23°F, -8°F~5°F
Freezer Features
Cubed and Crushed Ice Yes
Shelves 2
Power
Energy Consumption 778 kWh/yr
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" x 71 7/8" x 34 1/4"
Product Dimensions without Hinges and Door 35 3/4" x 70 3/4" x 29 3/8"
Product Dimensions with Door without Handles 35 3/4" x 71 7/8" x 34 1/4"
Shipping Dimensions 38 5/16" x 77 9/16" x 36 1/4"
Weight
Product Weight 374.8
Shipping Weight 399

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.9 (cu. ft.)
  • Fresh Food Capacity: 16.4 (cu. ft.)
  • Freezer Capacity: 11.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • WiFi Connected: No

Samsung 3-Piece Appliance Promotion

Offer Expires: 8/26/2021 to 10/20/2021 Must be postmarked by: 4/18/2022

Receive 10% back with purchase of 3 or more qualifying Samsung home appliances. Rebate form must be postmarked by 4/18/2022.

Samsung Family Hub Ring Camera Promotion

Offer Expires: 10/1/2021 to 11/4/2021 Must be postmarked by: 2/1/2022

Receive a Free Ring Spotlight Camera with purchase of qualifying Samsung Family Hub Refrigerator. Rebate form must be postmarked by 2/1/2022.

3.0 out of 5

42% of reviewers recommend this product.

1 Stars

DONT BUY!!!

Chris 1/7/2021

after waiting 5 months to receive this fridge the family hub has been frozen for 10 days now. i unplugged, factory restarted, flipped the door switch on and off. nothing has worked. a tech came out did a factory reset and it worked about an hour. back to frozen. samsung refused to put in another service ticket for 24-48 hours because it might correct itself. what a joke!!!! still sitting here without any resolution on a $4000 fridge. do yourself a favor and buy something else.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Everything about this refrigerator makes me happy

Crzymomo9 5/1/2019

I've had it for a year. Best thing I've ever owned.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Awesome Frig So Far

Fran300 4/17/2019

We bought our 28 cu. ft 4 dr flex Samsung in October 2018. We have not had any issues so far. We love the way it keeps everything fresh longer and the huge tablet on the door has spoiled us. Easy access to photos, pinterest, music and 100 other things. The things that I don't like is that it is NOT fingerprint resistant and the frig is easily dinged if something lightly hits it. We have 2 small dings on the side of the door and one on the edge of the inside. Coating/she'll is not durable. Luckily these dings are not very noticeable because of where they are. I have told my all male family members to treat the frig like an uncooked egg. I did purchase the 3 year extended warranty after reading the negative reviews about the ice maker. We use ours every day and no issues. Thanks Samsung!
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

I love this refrigerator!

Terihatch 1/25/2019

I've had it for a year and a half. It keeps my vegetables, fruit, and dairy fresh longer than my previous refrigerator. The features are great, I didn't think I would use them as much as I do. I recommend this refrigerator. The only negative was the ice maker, the filling mechanism sprays the inner works then it freezes. Once a month I had to defrost the ice maker, otherwise, no ice. While reporting an error I mentioned the problem with the ice maker. Within a week a technician was out, replaced the ice maker. It works perfectly now. Great customer service.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Built in tablet died

wassup536 10/16/2018

After 3 months of use the built in tablet has now died. So happy I'm getting a refund.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

another bad ice maker!

wassup536 10/2/2018

Ice machine jams due to poorly designed auger blades. Ice machine randomly pops out of place (pushes forward) due to a god-awful latch system that does not latch. There is literally no visible or audio indication of any kind that it is latched in place. Due to ice machine always popping out it causes the ice to be freezer burnt and creates a bad taste in drinks. Whiskey on the rocks? Not anymore! Ice also doesn't freeze solid and it quickly turns to slush. I'm going to harass samsung for my money back.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Amazing product

Ægg123 9/28/2018

We recently bought this product and we love it. It is AMAZING
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Love this smart fridge

mewe 6/17/2018

I love this one because it has a large screen on the refrigerator which enables internet, music, look-inside, and more
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

Acceptable hardware with garbage software

undisclosed 5/4/2018

The hardware is OK but it's not great. The ice maker frosts over and then cubes get stuck and it stops producing. I've already had the ice maker unit replaced and it's still doing it, though not as bad. Ice also frequently gets trapped in the dispenser and melts, leaking water into the trough below. Everything else, hardware wise, works fine. Very configurable. Software... where to being. Tizen is bad. It just is. Why they didn't just take Android and slap a bad skin on it like TouchWiz, I can't even begin to guess. It's slow. Bixby is non responsive most of the time and incapable of doing almost anything except starting a timer, doing a google search and playing pandora and those always feel like a struggle. The connect software doesn't connect. I have a whole set of appliances that can't reliably talk to the fridge, which is supposed to be a hub. Pandora stops playing because it says we've skipped too many songs after we've skipped none and we have to reboot to fix it. I can't install the samsung apps on any of my phones because they all run lineage and some clown at samsung decided that makes them a security risk (??). All the appliances look fantastic and when I sell the house, they'll stay and I'll buy better stuff for the next house. The hardware is OK but the software is all around bad.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Acceptable hardware with garbage software

undisclosed 5/4/2018

The hardware is OK but it's not great. The ice maker frosts over and then cubes get stuck and it stops producing. I've already had the ice maker unit replaced and it's still doing it, though not as bad. Ice also frequently gets trapped in the dispenser and melts, leaking water into the trough below. Everything else, hardware wise, works fine. Very configurable. Software... where to being. Tizen is bad. It just is. Why they didn't just take Android and slap a bad skin on it like TouchWiz, I can't even begin to guess. It's slow. Bixby is non responsive most of the time and incapable of doing almost anything except starting a timer, doing a google search and playing pandora and those always feel like a struggle. The connect software doesn't connect. I have a whole set of appliances that can't reliably talk to the fridge, which is supposed to be a hub. Pandora stops playing because it says we've skipped too many songs after we've skipped none and we have to reboot to fix it. I can't install the samsung apps on any of my phones because they all run lineage and some clown at samsung decided that makes them a security risk (??). All the appliances look fantastic and when I sell the house, they'll stay and I'll buy better stuff for the next house. The hardware is OK but the software is all around bad.
Originally posted on Samsung.com

No, I do not recommend this product

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3 Stars

Looks Great, Has Issues

Mustang2369Life 3/5/2018

Overall appearance of this product is great. The dynamics of the display look amazing, but are not practical. The Family Hub user interface is extremely limited and updates are few and far between. The calendar is unusable because nothing populates in it, even when connected to the account; is far too technical to attempt to use (requires a degree from MIT to use). While the bluetooth connection is great and will connect to a samsung TV for mirroring, the music and video apps drop off constantly. The applications for creating a grocery list are equally pointless because the program is only accessible on a mobile device that has the Samsung Family Hub app and it takes FOREVER to connect and update. The depth of the fridge blocks any realistic view of the inside using the cameras and they are not panoramic images. The only really great things about the display is the controls for the fridge and freezer, and the ability to have a screen saver that displays photos that can be uploaded and saved (through the difficult to navigate app). Functionality of the fridge and freezer are what most look for in a fridge. The ice maker takes up a large portion of the side area where taller things would go, so that area is limited and can be aggravating. As for the ice maker itself? I would suggest searching "Samsung Refrigerator Family Hub Ice Maker Problems" and see for yourself this product is NOT recommended. They are having tons of problems with the ice maker housing freezing, motor running but ice won't dispense, and several other types of problems. Ultimately, I enjoy Samsung products and was extremely excited about this product when I got it. Eight months into owning it, I will say that I wasted my money. The best things this model has to offer is a screen saver on the display and a modular fridge/freezer in the lower right compartment.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Poor ice maker

Madgrammy 12/22/2017

Bought this model 12/2015. Here it is Christmas an my wonderful flex refrigerator has decided to stop making ice. Now I get to make a repairman happy more money for his Christmas because he gets to come an repair my refrigerator do not buy this if you expect ice. You would think as expensive as this model is the ice maker would last more than two years. Merry Christmas to me just what everyone wants an unexpected repair bill for Christmas. Seems after reading reviews this is a common problem. Do not waste your money very upset
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

SECOND Samsung Fridge in a year

Shinyhotboxowner 9/19/2017

OK.. So i Jumped in the bandwagon of a Samsung 4 doors with a flex zone about a year ago. the first one didn't have a tablet and it was just a very expensive, shiny hot box, wouldn't make much ice... a nightmare of a fridge once the top part stop cooling/working. moving forward. this second fridge is even more shiny but even more useless... ice maker worked, if you're never home and you never really need more than 2 cups of ice a day (not 10 lbs as advertised at first). and then the ice maker started to give up. Ok no problem, technicians came and replaced, fridge went back to its low making amount of ice. Not even a week later, 2 DAYS BEFORE HARVEY HIT HOUSTON, THE WHOLE fridge stopped cooling ( not just the top part, leaving me the freezer and the flex zone to work with), THE WHOLE , SHINY BEAUTIFUL FRIDGE. Ok so, now the technicians in my area have been trying to work with it, tell me the thing should work now but with no luck. been around a month of having my hopes up, fill it up with food and the thing keeps not being able to work!!!! I gave them two chances and they are a nightmare... I hope I do not scare you ... If you have the money and really do not care, buy this thing... is absolutely gorgeous and your family and friends will probably talk about it. when it stops working they will definitely talk about it, you will be the life of the party.
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

Support?

Suzanne501 8/17/2017

Got this fridge about a year ago. Syncing stopped at about month 10. Deleted profiles, deleted apps, can't even create a new profile anymore, application developer support is non-existent (just take a peek at the ratings) and Samsung basically says it's not their problem as they didn't write the app. There hasn't been a firmware update that I am aware of, although in store models have a totally different interface. Basically have a fridge that I can play music on - when it connects, see pictures from when syncing did work...oh, and I can look inside without opening the door. Not worth the money.
Originally posted on Samsung.com

No, I do not recommend this product

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Features

 

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3 Stars

You cannot install Youtube or any additional apps on it.

FRIDGENOPRACTICALSHOWOFF 8/17/2017

I imagined this would be running Android to be able to get anything form the play store. WRONG. Things you should know and Samsung wont tell you on their Ad. * This runs on TIZEN OS for which I still have not figured out how to install apps. There sure is internet app and you would go to mobile you tube website but the resolution is worst to watch any videos unless the video is super grade. * Cameras to view inside are only for the upper deck. Not the bottom two. * Also the space on the racks attached to the 3 of of the doors are practically useless.. Very tight to even fit a family size ketchup bottle. Only the top right one has the real world humanly practical racks other than that the racks on the other doors are for kids kitty party store flight size wine bottles. finger prints stay out that is a good. But you still will have FP's on the bright steel handle parts on the door for sure. yeh!!
Originally posted on Samsung.com

No, I do not recommend this product

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3 Stars

Won't sync!

Kev1hsk 5/4/2017

Love the smart hub, love the wifi and all the technology. However when I try to mirror my Samsung TV it tries to connect, then says mirroring has ended??? Also I can get my iphone to connect to the fridges wifi but that's as far as it goes when trying to sync a device to the app.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

overall great

cdubb21 4/27/2017

everything works great as advertised love the apps and the flex zone great for my beer and wine. Also if i needextra freezer space i simply click what i want the flex zone to do and im done. love the ability to controll with my phone and look inside while at the store shopping! works great i would recomend this samsung product. (i am in no way paid by or connected with samsung) ps: i wrote this review on my fridge
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Nothing in new technologies working

TechLoverAtl 4/23/2017

i got this fridge like 3 weeks ago .. couldn't sign to family hub or share my TV .. called samsung support they told me we don't have its manuals yet and can't help you as this model is not supposed to be sold yet .. my advice don''t go for it unless you're ready to wait - maybe very long - untill you got supported ..
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

This product is amazing but expensive.

KingSavage 3/23/2017

This refrigerator is out of this world it is so useful when going shooping,and the kids love playing with the touchscreen it is very interactive and they enjoy it.
Originally posted on Samsung.com

Yes, I recommend this product

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